Q. What is Chief's warranty policy?

A. Chief warrants its products to be free of defects in material and workmanship for 10 years. Electrical mechanisms (such as lift products) have a 1-year limited warranty. Gas cylinder and one-way bearing mechanisms have a 5-year limited warranty.

Q. What is the best method for finding answers to my questions regarding Chief products?

A. Use the sonyinfo@chiefmfg.com e-mail address for answers to all of your Chief product questions.

Q. How can I find installation manuals and technical drawings regarding Chief mounting solutions?

A. The installation manuals and technical drawings for Sony-specific Chief products can be found on the product pages of the http://sony.chiefmfg.com web site. Similar reference information for standard Chief products can be found on the Chief web site at http://www.chiefmfg.com.